NEW! Drivers Will Receive Compensation Fee for Eligible Rider-Canceled Trips on Curb

Hi Drivers,

Important update! Drivers will now be compensated for eligible rider-canceled e-hail trips on Curb, terms apply*. We recognize the pivotal role drivers play in keeping cities moving, and believe it's essential to acknowledge and compensate you for your time when cancellations occur.

Important Details:

How much will I be compensated?

Drivers will receive a $3.00 cancellation fee that Curb charges on rider-canceled trips. Note that this amount is subject to change and varies across markets. 

When does this apply?

Drivers will be compensated for a rider-canceled trip only if Curb collects. Terms apply.* 

How do I know if I’m compensated?

You will receive a notification message on your M7 screen, alerting you that the rider has canceled the trip and that you will be compensated.

Curb values your dedication to ensuring dependable and efficient transportation for our community. We are continually working to provide drivers with the best possible experience.

Please reach out to driver_support@gocurb.com with any questions.

Happy driving!

The Curb Driver Team

*This compensation is subject to change and may vary in amount across different markets. Drivers will only receive this compensation on eligible rider-canceled trips on Curb.